You can't be everywhere.
There's a way you'd do a given thing. On site, though, whoever's there decides — and you find out from the end-of-quarter numbers, when it's already gone that way.
You built the network on a precise idea of what a school should be. But you can't be at every site every day, and the further a site is from you, the more that idea gets watered down. SGP puts it back at the center of every school: the same way of working and the same mindset, one piece a week for twenty weeks. So the one that grows isn't the luckiest site — it's the whole network.
You founded the network on a precise way of running a school. Then you put a director at each site: good people, each with their own strengths and gaps. It's normal, they're people. But the result is that today each site grows, or stalls, in its own way — and the further it is from you, the more your original idea gets lost along the way.
There's a way you'd do a given thing. On site, though, whoever's there decides — and you find out from the end-of-quarter numbers, when it's already gone that way.
The one who's great with the local community doesn't watch the books. The one who watches the books can't get found online. Nobody can do it all: it's normal, but the site pays for the piece it's missing.
Each site starts from scratch, with its director's method. What works in one city never reaches the others, and the network never becomes more than the sum of its sites.
The point isn't your directors. It's that they don't have a shared way of working.
You don't need to replace them or clone yourself. You need to give each one the same workflow and the same mindset — the one the network was born from — so the gaps close and your idea of a school holds again at every site.
If each site goes however its director wants, you don't have a network: you have a bunch of different schools under the same sign. Networks that grow don't have better directors than yours — they have one single way of working, the founder's, at every site.
Between the two there's a shared method, not a star director in every city.
Nobody is born knowing how to grow a school, and you can't teach it in person across twenty sites. SGP does it for you: the same method for the whole network, in twenty weeks.
The hard part isn't teaching well or having a brand: that's already there. It's getting the way of working the network was born from into every site, without you having to be there in person. SGP installs it school by school like an operating system: same workflow, same mindset, one piece a week for twenty weeks. By the end each director doesn't have notes: they have a machine that runs, the same across the whole network.
Every week a live session where each director works on their site's numbers, with the same method for the whole network. Not a video to watch whenever.
Each week a concrete tool, identical at every site, to open and put to work on the real job. Not a handout to file away.
Each site learns to use it for design, content and campaigns, on a school's budget. It does in two minutes what today costs you hours, or a different agency in every city.
Your site directors walk together, and you with them: exchange, accountability and micro-actions every week. The network grows as a group, not each one on their own.
Twenty weeks, a fixed rhythm that becomes a habit, the same at every site. Each week one piece of the system: you understand it, you apply it on the spot, the tool stays. One step at a time, without ever stopping the lessons.
Three intense days, a mountain of slides, and each director goes back to doing it their own way. The excitement evaporates, the network stays patchy.
A little at a time, but every time put to work at each site. By the end the system is already inside each school, the same for the whole network, not something to "find the time to apply".
Always the same sequence, different content. It's the rhythm that keeps the method sustainable while each site keeps the lessons running.
Each week opens with a podcast that sets up the topic: you reach the live session with the right question already in mind.
Two hours live where you work, you don't just listen: each director applies the topic to their site, with real-time feedback.
The week's tool, identical at every site, ready to open and use on the real job. Not a handout to file away.
A few concrete actions to close within the week. This is where content becomes real change, in every city.
First the foundations, then the engine, then growth, finally consolidation. No skipping: each phase builds on the previous one.
Numeri, prezzo, posizionamento e identità: le fondamenta su cui regge tutto il resto.
Il sistema che produce contenuti coerenti e trasforma le richieste in iscrizioni.
I canali che portano studenti: SEO locale, reputazione, ads, presenza e vendita.
Partnership, certificazioni e visione: rendere la crescita ripetibile nel tempo.
Each week a theme, an insight that flips a habit, and a tool to use right away — the same at every site of the network. Open a phase to see what you work on inside it.
Numeri, prezzo, posizionamento e identità: le fondamenta su cui regge tutto il resto.
Il margine reale della tua scuola è quasi sempre molto inferiore a quello che percepisci. Finché non metti i numeri sul tavolo, ogni decisione strategica sarà un azzardo.
Il pricing non è un numero. È una conversazione tra 4 leve. Se tocchi il prezzo senza toccare le altre tre, non stai facendo marketing — stai tirando a indovinare.
Le 7P sono come codifichi il tuo marketing. La Customer Experience è come il cliente lo decodifica. Il Consumer Decision Journey è la mappa di quando lo decodifica.
La differenziazione non si inventa: si trova nella verità più potente che già esiste nella tua scuola ma che nessuno ha ancora articolato.
Le persone comprano persone, non loghi. E l'AI non sostituisce la tua voce — la moltiplica.
Il sistema che produce contenuti coerenti e trasforma le richieste in iscrizioni.
Il design amatoriale comunica inconsciamente bassa qualità del servizio. Un volantino brutto non è neutro — dice al genitore alto-spendente che questa scuola non cura i dettagli. Il design è la tua Physical Evidence quando non sei presente.
Il design del marketing di una scuola non si costruisce più scegliendo template. Si costruisce insegnando a uno strumento qual è il tuo brand. Una volta che lo strumento lo sa, ogni post, locandina, brochure esce coerente in due minuti.
La costanza non dipende dalla motivazione, ma dal sistema. Chi si affida all'ispirazione posta 3 volte in una settimana e poi sparisce per un mese. Chi ha un sistema posta sempre, anche a novembre.
Le scuole di lingue locali non sono creator. Il loro lavoro non è intrattenere milioni di follower — è restare nel radar di poche centinaia di persone della propria città. Serve un sistema diverso da quello che insegna LinkedIn ogni giorno.
Le persone non comprano servizi, comprano futuri desiderabili. 'Corsi di inglese' è una feature. 'Il tuo bambino parla inglese entro giugno' è una trasformazione. La seconda vende, la prima no.
La risposta alla prima richiesta di informazioni è il momento di vendita più sprecato. Il genitore non chiedeva un listino — chiedeva una ragione per fidarsi.
I canali che portano studenti: SEO locale, reputazione, ads, presenza e vendita.
La ricerca locale è il canale con l'intenzione più alta — e il più trascurato. Chi cerca 'inglese Bergamo' su Google Maps vuole iscriversi, non informarsi. E se non trova te, trova qualcun altro.
Una crisi gestita bene è più potente di 10 post di marketing. Quando rispondi a una recensione negativa con grazia, non stai parlando a chi ha scritto — stai parlando a tutti quelli che leggeranno dopo.
Il successo di una campagna si decide prima di spendere il primo euro. Senza Pixel, senza Conversion API, senza pubblici definiti, fare pubblicità è come accendere il riscaldamento con le finestre aperte.
Dopo 14 settimane a costruire un brand, non devi imparare a 'fare un creative' — devi imparare a dirigerlo: scegliere, giudicare e fermare uno sconosciuto col budget di una scuola, non di una multinazionale.
Un Open Day noioso non è neutro: comunica attivamente che la tua scuola è noiosa. Le famiglie entrano curiose ed escono educatamente disinteressate.
Le obiezioni sono richieste di rassicurazione mascherate da rifiuto. Quando un genitore dice 'costa troppo', sta dicendo 'non ho ancora capito perché vale quel prezzo'.
Partnership, certificazioni e visione: rendere la crescita ripetibile nel tempo.
Le partnership costruiscono flusso costante mentre gli ads costruiscono picchi. Un accordo con la libreria del quartiere può portare lead qualificati ogni settimana per anni, a costo zero.
La certificazione trasforma un servizio consumabile in un obiettivo pluriennale. Chi vende 'corsi' acquisisce allievi per un anno; chi vende 'il percorso verso la certificazione' li acquisisce per 3-5 anni.
Il programma non è la fine di un percorso — è l'inizio di un sistema. Finire senza misurare cosa è cambiato è come fare un anno di palestra senza mai salire sulla bilancia.
We don't promise the network numbers. We have each site build, piece by piece, the system that makes those numbers possible — the same for all of them — and we give you a way to read them, site by site, without having to poke your nose into every school every day.
No longer a bunch of different schools under the same sign: one single way of getting chosen, the one the network was born from, in every city.
Whoever wasn't watching the numbers learns to read them, whoever wasn't getting found learns how. Each one grows exactly where they were missing a piece.
The same system that brings in requests all year round, installed at every site — not just where the director is already good at communicating.
Every site measures with the same yardstick. You see where the method pays off and where it doesn't, and you step in with data in hand, not on gut feeling.
The sites stop apologizing for the price: they learn to make it feel right for the value they deliver.
The system stays even when a director changes. And you go back to thinking about the network, instead of putting out fires one site at a time.
SGP doesn't promise the network numbers. It installs the system that makes them possible — and your idea of a school at every site.
How much and how fast depends on each site and the work it puts in. What we can guarantee is the method, the tools and the push to actually use them, the same for the whole network.
Founders and directors of networks like yours, from past editions.
I had five sites and five different ways of doing marketing. Now they all start from the same system: I finally compare the numbers and see where to step in, without having to be in every school in person.
My directors are good, but each with their own blind spots. The program closed exactly those: whoever wasn't watching the books now reads them, whoever wasn't getting found online has learned how.
Three of our sites did the program together. The best part was watching them align: by the end of the season they all had the same way of acquiring students — mine.
How much does a student pay, on average, at one of your sites?
You only need 3 new enrollments to make back the entire investment.
And those enrollments, at each site, you usually keep for years. The rest is margin.
estimate over 8 months of average attendance, for a single site · a rough idea, not a quote
The standard Update Labs experience. Direct on-site work, full management, exclusive access to our team.
The same SGP System as the Private Client — same IP, same assets, same protocols — at every site of the network, with guided group implementation.
The €2,999 apply to each site and you can split them between HQ and the directors, however you prefer. Networks that bring more than three sites unlock a dedicated network rate, which we work out together in a call — on your network, no inflated figures.
Concrete answers, no preamble. If you don't find yours, write to us in the form below and we'll add it here.
The directors, the ones who decide on marketing, prices and growth at their site every day. You can join to coordinate and have the same method in hand. The work happens site by site, but the network moves as a group.
Yes. Whether the directors are franchisees or employees changes little: the problem is the same — aligning how work gets done at every site — and SGP solves it the same way.
The €2,999 apply to each site and you can split them between HQ and the director, in whatever proportion you decide. Some cover it fully as an investment in the site, some split it in half. We look at the right setup in a call.
Networks that bring more than three sites into the program unlock a dedicated network rate. It depends on how many sites join, so we define the figure in a call: no inflated prices, no surprises.
Yes, and that's exactly the point. Each site works on its own numbers and its own market: the method is the same, the application is local. That's how the results become comparable across different cities.
No. One live session a week, two hours, plus a few practical actions whenever you want. It's built for people who run a school every day: it fits into the sites' rhythm, it doesn't replace it.
Fifteen minutes to figure out together whether your network is a fit for SGP, define the co-financing and — if you have more than three sites — the network rate. No pressure: if it doesn't make sense right now, we'll be the first to tell you.
Davide Scalera, with Update Labs. Not a stage motivator: the person who built the method and works every day with founders and networks on the real growth of a school. He's the one on the call.
SGP is the program through which Update Labs — an operational research hub for Italian SMEs — brings method, tools and rhythm into networks of language schools. Leading it, the person who built it.
SGP comes from the experience of Davide Scalera, founder of Update Labs. A MISE-certified Innovation Manager, trainer and public speaker, he has worked for years with owners and entrepreneurs of Italian SMEs on the side of growth that depends on people and systems — not on the product.
The starting observation is simple: many language schools have excellent teaching and management still run like a craft, and in networks that gap multiplies site by site. SGP was born to close it — a program that brings into every school the method, the tools and the rhythm to grow as a business. Not a course you forget by Friday: a system that's still there on Monday. Don't Reset. Update. Because your network's identity is an asset to upgrade, not to scrap.
Each Lab has its own area of expertise. SGP is the program that brings them all into the schools of your network.
Positioning, sales, scalability. The bottleneck is rarely the market.
Leadership, culture, team dynamics. Changing how people work, not how they feel.
Experiential formats, events, growth journeys. Culture isn't on a slide: you build it inside things people live.
Applied AI, automation, data. AI isn't magic: it's automating the repetitive, within a school's reach.
Don't Reset. Update. More than a slogan, it's a mission, every day.
Fifteen minutes, on a call. We look at your network together, figure out whether SGP is right for your sites and define the co-financing and — if you have more than three sites — the network rate. No hard selling: if it doesn't add up for you, we don't start.
The self-service slot is coming in the next few weeks. For now you book by filling in the form on the left, or by writing to us directly: we reply within 48h with two or three time options.